# What customers does Payler onboard? Payler can onboard customers that meet the following criteria: * Global businesses with subsidiaries or incorporated in the UK and Europe. * Shareholders and directors based anywhere except for [prohibited jurisdictions](/payler-business-account/what-countries-do-payler-not-accept). * Operating globally and providing digital products and services. Payler's global reach allows customers to easily transact in different currencies and provides them with the flexibility to manage their finances efficiently. With Payler's payment services, businesses can accept payments from various currencies worldwide, while the corporate card feature can help control and optimize expenses. Overall, Payler is an ideal option for global businesses with subsidiaries or incorporation in the UK and Europe, and operating globally while providing digital products and services. # What documents do you need to open a business bank account? Here's some information on where to find the required documents: 1. **Certificate of incorporation/registration:** This document is issued by the government agency responsible for registering companies in your country or state. It typically includes the company name, registration number and date of incorporation. You can obtain this document from the relevant government agency or online company registration service. 2. **Memorandum/articles of incorporation/association/registration:** These documents outline the purpose of your company, its structure, representing rights and its governing rules. They are usually filed with the government agency responsible for registering companies in your country or state. You can obtain these documents from the relevant government agency or your legal advisor. 3. **Shareholder registry:** This document lists the names and addresses of all shareholders in your company, along with the number of shares they own. This document is usually created and maintained by your legal advisor or company secretary, or may be extracted from online company registration service. 4. **Directors registry:** This document lists the names and addresses of all directors in your company, along with their positions, representation rights and dates of appointment. This document is usually created and maintained by your legal advisor or company secretary, or may be extracted from online company registration service. 5. **Certificate of incumbency:** This document is issued by your company's registered agent and confirms that your company is in good standing with the state or country in which it is registered. You can obtain this document from your registered agent or legal advisor. \ \ \*t*his document is mandatory required in case the Shareholder registry, Proof of address and/or Directors registry could not be provided.* 6. **Proof of address:** This document verifies the physical address of your company's registered office. It can be a Certificate of the address issued by online company registration service, utility bill, bank statement or lease agreement in the name of your company. You can obtain this document from online company registration service, your utility provider, bank, or landlord. \ \ *\*If the legal address is indicated in any of the above mentioned documents, then this document is not mandatory required.* If you have any questions or concerns about obtaining these documents, please contact your legal advisor or company secretary for assistance. # How does Payler's onboarding process look like? Payler's onboarding process is designed to be simple and efficient, with the following steps: 1. Get started online with a pre-approval form: The first step to start the onboarding process is to fill out a pre-approval form online. This form will help Payler understand the business's needs and determine if they are a suitable fit for their services. 2. Complete KYC/KYB: Once the pre-approval form is submitted, the business will need to complete the Know Your Customer (KYC) and Know Your Business (KYB) process. This involves providing relevant documentation to verify their identity and business details. 3. Meet your personal manager: After successful completion of KYC/KYB, the business will be assigned a personal manager who will be the primary point of contact throughout the onboarding process. The personal manager will assist with the onboarding process and answer any questions the business may have. 4. Get full access to the Payler platform: The personal manager will provide guidance on how to navigate the Payler platform and set up the desired features, such as business accounts. Once everything is set up, the business will have full access to the Payler platform and can begin using the services to their advantage. By following these steps, businesses can quickly and efficiently onboard with Payler's services. Payler's onboarding process is designed to be simple and streamlined, ensuring businesses can start using the platform as soon as possible to transact globally and manage their finances efficiently. Overall, Payler's onboarding process is a straightforward and hassle-free experience. # Which types of businesses do we serve? Payler offers business accounts and payment processing services to a variety of industries. These include Video Gaming and eSports, SaaS businesses, E-commerce & online retailers, Marketing & services, Distribution & logistics, Importers & exporters, and Software development. The Video Gaming and eSports industry can benefit from Payler's services to manage their incoming and outgoing payments efficiently. SaaS businesses can leverage Payler's payment processing services to facilitate smooth and secure payment transactions. E-commerce and online retailers can use Payler's payment processing services to accept payments from various currencies worldwide. Marketing and digital services can utilize Payler's corporate card feature to manage their expenses and optimize their cash flow. Distribution and logistics companies can benefit from Payler's payment processing services to manage their transactions across borders. Importers and exporters can use Payler's business account to simplify their payment transactions in various currencies. Software development companies can use Payler's business account and payment processing services to manage their financial transactions more efficiently. # What does Payler offer? Payler offers two primary services to its clients. The first is a business account in the UK with a dedicated International Bank Account Number (IBAN) which enables easy management of incoming and outgoing payments for businesses. The account supports transactions in various currencies, making it an ideal choice for companies operating globally. The second service is payment processing, allowing businesses to accept payments from different currencies worldwide. With this service, Payler provides a seamless payment experience to customers across the world. Additionally, Payler offers corporate cards that come with full control over expenses, limits, and reports, giving businesses a complete view of their spending. This feature can help businesses optimize their expenses and manage their cash flow more efficiently. # How do I contact Payler? If you have not found the solution to your inquiry, the fastest approach to contact us is through email on our website at . For existing Payler clients, please communicate with your assigned Client Manager, and they will aid you with your concerns. # How do you open a business account with Payler? Here's how it works: 1. Simply complete a [brief online form](https://payler.com/getstarted), which should take you no more than 3 minutes. 2. As part of the business onboarding process, you'll need to upload [the list of required documents](/getting-started-with-payler/what-documents-do-you-need-to-open-a-business-bank-account) to review your account application. 3. Once your business has been onboarded, your account will be ready for use. It's that straightforward. In some cases, we may need to contact you to verify a few details or leave you a message on your application requesting additional information or documentation. Rest assured that we'll guide you through the necessary steps.
# What do you need to open a business account? Starting your Payler Business account is a straightforward process. We require the following information from you: * Confirmation of your operating address * A brief description of your business, including its nature and location * The intended use of your business account * Verification of your identity through proof of identity * Your choice of Payler Business plan to begin with * [List of documents sharing information about you business](/getting-started-with-payler/what-documents-do-you-need-to-open-a-business-bank-account) Getting started is a breeze.
# How quickly can you open a business account? Opening a Payler Business account is a speedy process that takes around 10 minutes, requiring you to fill out a brief form. Once you've submitted your application, we'll review it and begin the on-boarding process. The speed of the on-boarding process will vary based on your company's complexity and the documentation you provide. If you encounter any issues during the on-boarding process, or if you've been waiting for more than a week, please submit a support request and our team will be happy to assist you.
# How much will it cost to open a business account? By subscribing to one of our paid plans, you'll gain access to exclusive features and perks, as well as higher allowances that can help you save money. We offer plans that cater to various types of Payler Business accounts, ranging from small businesses to medium-sized companies and enterprises. If you're interested in a personalized plan, please reach out to us through [our pricing page](https://payler.com/pricing).
# What countries do Payler not accept? At present, we do not engage in business activities with companies located in: Afghanistan, Albania, Barbados, Belarus, Botswana, Burkina Faso, Cambodia, Central African Republic, Cote D'ivoire, Crimea, Cuba, Democratic Republic Of The Congo, Eritrea, Guinea-bissau, Haiti, Iran, Iraq, Jamaica, Lebanon, Liberia, Libya, Mauritius, Morocco, Mozambique, Myanmar, Nicaragua, North Korea, Pakistan, Palestine, Panama, Philippines, Russian Federation, Senegal, Somalia, South Sudan, Sudan, Swaziland, Syria, Timor, Leste, Trinidad and Tobago, Uganda, USA, Vanuatu, Venezuela, Yemen, Zimbabwe. If your activities include sending or receiving money from/to countries in the list above, we regret to inform you that we are currently unable to work with your business. # What type of businesses do you charge an onboarding fee for? After you submit your application to open a business account with us, the onboarding fees will be assessed, taking into consideration factors such as the type of your business, its complexity, and the level of risk involved. Once we have examined your application, we will notify you of the onboarding fee that is applicable to your account before proceeding with the account opening process. # Is Payler able to gather payments from marketplaces and e-merchants? Numerous Payler clients utilize their business account to collect payments from prominent marketplaces and e-merchants, such as Amazon, Shopify, Etsy, Klarna, PayPal, Stripe, and several others. # Which currencies are compatible with Payler Business account? We accommodate 40+ currencies, such as EUR, USD, GBP, SGD, AED, HUF, RUB, DKK, AUD, CHF, SEK, and CNY. If you require assistance with a currency that is not mentioned here, your assigned Client Manager will cooperate with you to facilitate your request.
# Does a Payler business account support FX? Yes, we support payments in over 40 currencies, spanning across 100+ jurisdictions, at competitive currency rates.
# How much does it cost to transfer money to another bank account? When you transfer funds from your Payler Business account to another account in the same currency, a small fixed fee will apply. We have set this fee at the lowest possible amount to cover our costs and remain committed to maintaining this pricing structure.
# How much does it cost to convert money to another currency in my account? When you convert the balance in your Payler Business account to a different currency, we utilize the actual exchange rate along with a nominal conversion fee. For detailed information on the currencies we support and their associated pricing, please refer to our website's comprehensive list. # Does my recipient need an account to receive money? When you initiate a money transfer with your Payler Business account, the funds are transferred directly to the recipient's bank account without any intermediary steps.